Solutions By Role

The Customer Service Team Dilemma

Business is booming, which is the ultimate goal, but your resources are stretched thin. In fact, they can’t keep up with your growth. Taking time to register products or answer questions from customers about orders and shipment tracking shifts your sales and customer service teams’ focus away from the value added and revenue generating tasks at hand. You need to find a way to relieve them of finding answers to these time-consuming questions while at the same time keeping customer satisfaction high.

The Solution

With Versago, you can keep your customers satisfied by instantly providing them with the information they need whenever they need it. Get started by quickly and easily building a customer self-service portal. You can set up the portal to allow customers to register products, enter orders, review order history, track shipments, view relevant reports & dashboards, and much more. Keep building with Versago.

You have the flexibility to set up a customer portal with all the features and functionality you need to keep your customers satisfied.

Give your customers the capability to enter an order and send out automated notifications once it's submitted.

Allow your customers to track order status and shipment information.

Provide your customers with key reports and dashboards, cutting down on information requests to your sales and customer service teams.

See What You Can Build with Versago
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